/* ===== Tokens ===== */
:root {
  --bg: #EFF5F5;
  --ink: #231C22;
  --voice-a: #F2637B;
  --voice-b: #1D5C6B;
  --surface: #FFFFFF;
  --muted: #8A8390;
  --status-online: #3CAA6E;

  --font-display: "Instrument Serif", Georgia, serif;
  --font-body: "Manrope", -apple-system, BlinkMacSystemFont, sans-serif;
  --font-mono: "IBM Plex Mono", ui-monospace, SFMono-Regular, monospace;

  --radius-l: 28px;
  --radius-m: 18px;
  --radius-s: 10px;

  --shadow-soft: 0 12px 32px rgba(35, 28, 34, 0.08);
  --shadow-card: 0 4px 18px rgba(35, 28, 34, 0.06);

  --content-w: 920px;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; background: var(--bg); overscroll-behavior-y: none; }

body {
  margin: 0;
  background: var(--bg);
  color: var(--ink);
  font-family: var(--font-body);
  font-size: 16px;
  line-height: 1.55;
  -webkit-font-smoothing: antialiased;
  overflow-x: hidden;
  overscroll-behavior-y: none;
}

img { max-width: 100%; display: block; }
a { color: inherit; text-decoration: none; }

.mono { font-family: var(--font-mono); letter-spacing: 0.02em; }

section { padding: 96px 24px; max-width: var(--content-w); margin: 0 auto; }

.section-head { max-width: 640px; margin: 0 auto 48px; text-align: center; }
.section-head__label { color: var(--voice-b); font-size: 0.8rem; text-transform: uppercase; margin: 0 0 12px; }
.section-head__title { font-family: var(--font-display); font-style: italic; font-weight: 400; font-size: clamp(1.8rem, 4vw, 2.6rem); margin: 0 0 14px; line-height: 1.2; }
.section-head__sub { color: var(--muted); font-size: 1.02rem; margin: 0; }

/* ===== Buttons ===== */
.btn {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  padding: 15px 24px;
  border-radius: 999px;
  font-family: var(--font-body);
  font-weight: 600;
  font-size: 0.98rem;
  border: 2px solid transparent;
  cursor: pointer;
  transition: transform 0.18s ease, box-shadow 0.18s ease, background 0.18s ease;
  white-space: nowrap;
}
.btn__arrow { width: 18px; height: 18px; transition: transform 0.25s ease; flex-shrink: 0; }
.btn:hover .btn__arrow { transform: translateX(5px); }
.btn--send { background: var(--voice-b); color: #fff; }
.btn--send:hover { box-shadow: var(--shadow-soft); transform: translateY(-1px); }
.btn--outline { background: transparent; border-color: var(--voice-a); color: var(--ink); }
.btn--outline:hover { background: rgba(242, 99, 123, 0.08); }
.btn--primary { padding: 17px 28px; font-size: 1.02rem; }
.btn--small { padding: 10px 16px; font-size: 0.85rem; }
.btn--full { width: 100%; justify-content: center; }

/* ===== Nav ===== */
.nav-wrap { position: fixed; top: 20px; left: 0; right: 0; z-index: 100; display: flex; justify-content: center; padding: 0 16px; pointer-events: none; }
.nav-capsule {
  pointer-events: auto;
  background: rgba(255,255,255,0.85);
  backdrop-filter: blur(14px);
  -webkit-backdrop-filter: blur(14px);
  border-radius: 999px;
  box-shadow: var(--shadow-soft);
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 8px 8px 8px 18px;
  position: relative;
  transition: border-radius 0.3s ease;
}
.nav-toggle {
  display: flex;
  align-items: center;
  gap: 9px;
  background: none;
  border: none;
  cursor: pointer;
  font-family: var(--font-body);
  font-weight: 600;
  font-size: 0.9rem;
  color: var(--ink);
  padding: 6px 4px;
}
.nav-toggle__label-short { display: none; white-space: nowrap; }
.nav-toggle__avatar {
  position: relative;
  width: 30px;
  height: 30px;
  border-radius: 50%;
  background: linear-gradient(155deg, var(--voice-b), #16414c);
  flex-shrink: 0;
}
.nav-toggle__avatar img { position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; border-radius: 50%; }
.nav-toggle__avatar-dot {
  position: absolute;
  bottom: -1px;
  right: -1px;
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: var(--status-online);
  border: 2px solid var(--surface);
  animation: pulse-dot 1.8s ease-in-out infinite;
}
.nav-toggle__chevron { width: 15px; height: 15px; color: var(--muted); transition: transform 0.25s ease; flex-shrink: 0; }
.nav-capsule[aria-expanded="true"] .nav-toggle__chevron { transform: rotate(180deg); }
@keyframes pulse-dot { 0%, 100% { opacity: 1; transform: scale(1); } 50% { opacity: 0.5; transform: scale(0.8); } }
.nav-menu {
  position: absolute;
  top: calc(100% + 10px);
  left: 0;
  right: 0;
  background: var(--surface);
  border-radius: var(--radius-m);
  box-shadow: var(--shadow-soft);
  display: flex;
  flex-direction: column;
  padding: 10px;
  opacity: 0;
  visibility: hidden;
  transform: translateY(-8px);
  transition: opacity 0.22s ease, transform 0.22s ease, visibility 0.22s;
}
.nav-capsule[aria-expanded="true"] .nav-menu { opacity: 1; visibility: visible; transform: translateY(0); }
.nav-menu li { list-style: none; margin: 0; padding: 0; }
.nav-menu a { display: block; padding: 12px 14px; border-radius: var(--radius-s); font-weight: 500; font-size: 0.95rem; }
.nav-menu a:hover { background: var(--bg); }
.nav-menu__cta { color: var(--voice-b); font-weight: 700; }
.nav-lang {
  display: flex;
  gap: 4px;
  justify-content: center;
  margin-top: 6px;
  padding-top: 10px;
  border-top: 1px solid #ECE7EA;
}
.nav-lang__item {
  font-family: var(--font-mono);
  font-size: 0.72rem;
  letter-spacing: 0.04em;
  color: var(--muted);
  padding: 6px 10px;
  border-radius: 999px;
}
.nav-lang__item:hover { background: var(--bg); color: var(--ink); }
.nav-lang__item.is-active { background: var(--voice-b); color: #fff; font-weight: 600; }

/* ===== Hero ===== */
.hero { padding-top: 168px; padding-bottom: 64px; text-align: center; max-width: 780px; }
.hero__eyebrow { color: var(--voice-b); font-size: 0.82rem; margin: 0 0 20px; }
.availability-badge {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: var(--surface);
  border-radius: 999px;
  padding: 8px 16px;
  font-size: 0.76rem;
  color: var(--ink);
  box-shadow: var(--shadow-card);
  margin: 0 0 24px;
}
.availability-badge__dot {
  width: 7px; height: 7px;
  border-radius: 50%;
  background: var(--status-online);
  animation: pulse-dot 1.8s ease-in-out infinite;
  flex-shrink: 0;
}
.hero__title {
  font-family: var(--font-display);
  font-style: italic;
  font-weight: 400;
  font-size: clamp(2.2rem, 6vw, 3.6rem);
  line-height: 1.22;
  margin: 0 0 28px;
  min-height: 2.6em;
}
.caret { display: inline-block; color: var(--voice-a); animation: blink 1s step-end infinite; font-weight: 400; }
@keyframes blink { 50% { opacity: 0; } }
.hero__sub { font-size: 1.08rem; color: var(--muted); max-width: 560px; margin: 0 auto 36px; }
.hero__actions { display: flex; gap: 14px; justify-content: center; flex-wrap: wrap; }

/* ===== Waveform divider ===== */
.waveform-divider { max-width: 100%; height: 40px; overflow: hidden; opacity: 0.5; }
.waveform-divider svg { width: 100%; height: 100%; }
.waveform-path { fill: none; stroke: var(--voice-b); stroke-width: 1.5; stroke-linecap: round; }

/* ===== Quiz ===== */
.quiz-card {
  background: var(--surface);
  border-radius: var(--radius-l);
  box-shadow: var(--shadow-soft);
  padding: 44px 40px;
  max-width: 560px;
  margin: 0 auto;
  position: relative;
  min-height: 280px;
}
.quiz-progress { display: flex; gap: 8px; justify-content: center; margin-bottom: 28px; }
.quiz-dot { width: 8px; height: 8px; border-radius: 50%; background: #E2DCE0; transition: background 0.2s ease, transform 0.2s ease; }
.quiz-dot.is-active { background: var(--voice-a); transform: scale(1.25); }
.quiz-dot.is-done { background: var(--voice-b); }
.quiz-step, .quiz-result { display: none; }
.quiz-step.is-active, .quiz-result.is-active { display: block; animation: bubble-in 0.35s ease; }
.quiz-question { font-family: var(--font-display); font-style: italic; font-size: 1.4rem; margin: 0 0 24px; text-align: center; }
.quiz-options { display: flex; flex-direction: column; gap: 10px; }
.quiz-option {
  background: var(--bg);
  border: 2px solid transparent;
  border-radius: var(--radius-s);
  padding: 14px 18px;
  text-align: left;
  font-family: var(--font-body);
  font-weight: 500;
  font-size: 0.98rem;
  color: var(--ink);
  cursor: pointer;
  transition: border-color 0.18s ease, background 0.18s ease;
}
.quiz-option:hover { border-color: var(--voice-a); background: #fff; }
.quiz-result { text-align: center; }
.quiz-result__label { color: var(--voice-b); font-size: 0.78rem; text-transform: uppercase; margin: 0 0 12px; }
.quiz-result__text { font-family: var(--font-display); font-style: italic; font-size: 1.3rem; line-height: 1.4; margin: 0 0 28px; }
.quiz-restart { display: block; margin: 16px auto 0; background: none; border: none; color: var(--muted); font-size: 0.82rem; cursor: pointer; }
.quiz-restart:hover { color: var(--ink); }

@keyframes bubble-in {
  0% { opacity: 0; transform: translateY(10px) scale(0.98); }
  60% { transform: translateY(-2px) scale(1.005); }
  100% { opacity: 1; transform: translateY(0) scale(1); }
}

/* ===== About ===== */
.about { display: grid; grid-template-columns: 280px 1fr; gap: 56px; align-items: center; }
.about__photo-frame {
  position: relative;
  aspect-ratio: 4/5;
  border-radius: var(--radius-l);
  background: linear-gradient(155deg, var(--voice-b), #16414c);
  display: flex; align-items: center; justify-content: center;
  box-shadow: var(--shadow-soft);
  overflow: hidden;
}
.about__photo-placeholder { color: rgba(255,255,255,0.65); font-size: 0.85rem; text-align: center; padding: 0 20px; position: absolute; bottom: 26px; left: 0; right: 0; z-index: 1; }
.about__poster-img { position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; z-index: 0; }
.about__video { display: none; position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; z-index: 2; background: #000; }
.about__play-btn {
  position: absolute;
  left: 50%;
  top: 50%;
  transform: translate(-50%, -50%);
  z-index: 3;
  width: 64px; height: 64px;
  border-radius: 50%;
  background: rgba(255,255,255,0.16);
  border: 1.5px solid rgba(255,255,255,0.4);
  display: flex; align-items: center; justify-content: center;
  color: #fff;
  cursor: pointer;
  opacity: 1;
  transition: transform 0.2s ease, background 0.2s ease, opacity 0.3s ease;
}
.about__photo-frame:hover .about__play-btn { transform: translate(-50%, -50%) scale(1.08); background: rgba(255,255,255,0.26); }
.about__play-btn svg { width: 24px; height: 24px; margin-left: 3px; }
.about__play-btn.is-pause svg { margin-left: 0; }
.about__photo-frame.is-playing .about__play-btn { opacity: 0; pointer-events: none; }
.about__photo-frame.is-playing.show-controls .about__play-btn { opacity: 1; pointer-events: auto; }
.about__photo-frame.is-playing .about__photo-placeholder { display: none; }
.about__photo-frame.is-playing .about__video { display: block; }
.about__title { font-family: var(--font-display); font-style: italic; font-weight: 400; font-size: clamp(1.7rem, 3.6vw, 2.3rem); margin: 0 0 20px; line-height: 1.28; }
.about__text { color: var(--muted); margin: 0 0 16px; font-size: 1.02rem; }
.about__signature { margin-top: 24px; display: flex; flex-direction: column; gap: 4px; }
.about__signature-name { font-family: var(--font-display); font-style: italic; font-size: 1.4rem; }
.about__signature-role { color: var(--voice-b); font-size: 0.82rem; }

/* ===== Credentials (tilted document strip) ===== */
.credentials-strip {
  display: flex;
  flex-wrap: wrap;
  gap: 32px 26px;
  justify-content: center;
  padding: 26px 20px 10px;
}
.cert-card {
  position: relative;
  width: 208px;
  background: var(--surface);
  border-radius: var(--radius-m);
  box-shadow: var(--shadow-card);
  padding: 30px 20px 18px;
  transition: transform 0.25s ease, box-shadow 0.25s ease;
}
.cert-card:hover { box-shadow: var(--shadow-soft); z-index: 2; }
.cert-card--1 { transform: rotate(-4deg); }
.cert-card--2 { transform: rotate(3deg); margin-top: 22px; }
.cert-card--3 { transform: rotate(-2deg); }
.cert-card--4 { transform: rotate(4deg); margin-top: 10px; }
.cert-card--5 { transform: rotate(-3deg); }
.cert-card--1:hover { transform: rotate(-4deg) translateY(-8px); }
.cert-card--2:hover { transform: rotate(3deg) translateY(-8px); }
.cert-card--3:hover { transform: rotate(-2deg) translateY(-8px); }
.cert-card--4:hover { transform: rotate(4deg) translateY(-8px); }
.cert-card--5:hover { transform: rotate(-3deg) translateY(-8px); }
.cert-card__tape {
  position: absolute;
  top: -9px;
  left: 50%;
  width: 54px;
  height: 18px;
  transform: translateX(-50%) rotate(-4deg);
  border-radius: 2px;
}
.cert-card__tape--a { background: rgba(242, 99, 123, 0.4); }
.cert-card__tape--b { background: rgba(29, 92, 107, 0.35); }
.cert-card__scan {
  position: relative;
  overflow: hidden;
  aspect-ratio: 3/4;
  border-radius: var(--radius-s);
  background: var(--bg);
  border: 1.5px dashed #C9D6D8;
  display: flex;
  align-items: center;
  justify-content: center;
  text-align: center;
  color: var(--muted);
  font-size: 0.68rem;
  padding: 8px;
  margin-bottom: 16px;
}
.cert-card__scan img { position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; z-index: 1; border-radius: inherit; }
.cert-card__year { display: block; color: var(--voice-b); font-size: 0.72rem; margin-bottom: 12px; }
.cert-card__title { font-family: var(--font-display); font-style: italic; font-size: 1.05rem; line-height: 1.35; margin: 0 0 16px; color: var(--ink); }
.cert-card__type {
  display: inline-block;
  color: var(--muted);
  font-size: 0.68rem;
  text-transform: uppercase;
  border-top: 1px solid #ECE7EA;
  padding-top: 10px;
  width: 100%;
}

/* ===== Dialogue services ===== */
.dialogue { display: flex; flex-direction: column; gap: 18px; }
.dialogue-row { display: flex; }
.dialogue-row--a { justify-content: flex-start; }
.dialogue-row--b { justify-content: flex-end; }
.bubble {
  max-width: 78%;
  padding: 18px 22px;
  border-radius: var(--radius-m);
  box-shadow: var(--shadow-card);
  opacity: 0;
  transform: translateY(14px);
  transition: opacity 0.5s ease, transform 0.5s ease;
}
.bubble.is-visible { opacity: 1; transform: translateY(0); }
.bubble__meta { display: block; font-size: 0.72rem; margin-bottom: 8px; opacity: 0.65; }
.bubble p { margin: 0; font-size: 1rem; }
.bubble--a { background: var(--surface); border-bottom-left-radius: 4px; color: var(--ink); }
.bubble--a .bubble__meta { color: var(--voice-a); }
.bubble--b { background: var(--voice-b); border-bottom-right-radius: 4px; color: #fff; }
.bubble--b .bubble__meta { color: rgba(255,255,255,0.75); }

/* ===== Shorts / stories slider ===== */
.shorts-viewport { position: relative; }
.shorts-arrow {
  position: absolute;
  top: 50%;
  transform: translateY(-50%);
  width: 40px; height: 40px;
  border-radius: 50%;
  background: var(--surface);
  border: none;
  box-shadow: var(--shadow-card);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--ink);
  cursor: pointer;
  z-index: 4;
  transition: box-shadow 0.2s ease, opacity 0.2s ease, transform 0.2s ease;
}
.shorts-arrow:hover { box-shadow: var(--shadow-soft); }
.shorts-arrow:disabled { opacity: 0; pointer-events: none; }
.shorts-arrow svg { width: 18px; height: 18px; }
.shorts-arrow--prev { left: -4px; }
.shorts-arrow--next { right: -4px; }
@media (max-width: 700px) {
  .shorts-arrow { display: none; }
}
.shorts-strip {
  display: flex;
  gap: 18px;
  overflow-x: auto;
  scroll-snap-type: x mandatory;
  scroll-padding-left: 32px;
  scroll-padding-right: 32px;
  padding: 8px 32px 20px;
  -webkit-overflow-scrolling: touch;
  scrollbar-width: none;
  --fade-left: 0px;
  --fade-right: 32px;
  mask-image: linear-gradient(to right, transparent, black var(--fade-left), black calc(100% - var(--fade-right)), transparent);
  -webkit-mask-image: linear-gradient(to right, transparent, black var(--fade-left), black calc(100% - var(--fade-right)), transparent);
}
.shorts-strip::-webkit-scrollbar { display: none; }
@keyframes storyCardHint {
  0% { transform: translateX(0); }
  50% { transform: translateX(-50px); }
  100% { transform: translateX(0); }
}
.story-card.hint { animation: storyCardHint 0.6s ease; }
.story-card {
  position: relative;
  flex: 0 0 auto;
  width: 190px;
  aspect-ratio: 9/16;
  border-radius: var(--radius-l);
  overflow: hidden;
  background: linear-gradient(155deg, var(--voice-b), #16414c);
  box-shadow: var(--shadow-card);
  scroll-snap-align: start;
  transition: transform 0.3s ease, box-shadow 0.3s ease;
}
.story-card.is-playing {
  box-shadow: 0 0 0 3px var(--voice-a), var(--shadow-soft);
  z-index: 2;
}
.story-card__video { display: block; position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; z-index: 0; background: #000; pointer-events: none; }
.story-card.is-playing .story-card__video { z-index: 3; pointer-events: auto; }
.story-card__tag {
  position: absolute;
  top: 12px; left: 12px;
  background: rgba(255,255,255,0.88);
  color: var(--ink);
  padding: 4px 10px;
  border-radius: 999px;
  font-size: 0.62rem;
  z-index: 2;
}
.story-card__play {
  position: absolute;
  top: 50%; left: 50%;
  transform: translate(-50%, -50%);
  width: 48px; height: 48px;
  border-radius: 50%;
  background: rgba(255,255,255,0.18);
  border: 1.5px solid rgba(255,255,255,0.5);
  display: flex; align-items: center; justify-content: center;
  color: #fff;
  cursor: pointer;
  z-index: 4;
  opacity: 1;
  transition: transform 0.2s ease, background 0.2s ease, opacity 0.3s ease;
}
.story-card:hover .story-card__play { transform: translate(-50%, -50%) scale(1.08); background: rgba(255,255,255,0.28); }
.story-card__play svg { width: 18px; height: 18px; margin-left: 2px; }
.story-card__play.is-pause svg { margin-left: 0; }
.story-card.is-playing .story-card__play { opacity: 0; pointer-events: none; }
.story-card.is-playing.show-controls .story-card__play { opacity: 1; pointer-events: auto; }
.story-card__caption {
  position: absolute;
  left: 0; right: 0; bottom: 0;
  margin: 0;
  padding: 30px 12px 14px;
  background: linear-gradient(to top, rgba(0,0,0,0.68), transparent);
  color: #fff;
  font-size: 0.78rem;
  line-height: 1.35;
  z-index: 2;
}
.story-card.is-playing .story-card__tag,
.story-card.is-playing .story-card__caption { display: none; }

/* ===== Pricing ===== */
.pricing-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; }
.price-card {
  background: var(--surface);
  border-radius: var(--radius-l);
  padding: 32px 26px;
  box-shadow: var(--shadow-card);
  display: flex; flex-direction: column; gap: 10px;
  position: relative;
}
.price-card--featured {
  position: relative;
  overflow: hidden;
  background: linear-gradient(155deg, var(--voice-b) 0%, #133e48 55%, #0f2f38 100%);
  color: #fff;
  box-shadow: var(--shadow-soft);
  transform: translateY(-8px);
}
.price-card--featured::before {
  content: '';
  position: absolute;
  width: 220px; height: 220px;
  top: -90px; right: -70px;
  background: var(--voice-a);
  border-radius: 50%;
  filter: blur(70px);
  opacity: 0.4;
  pointer-events: none;
}
.price-card--featured .price-card__desc { color: rgba(255,255,255,0.65); }
.price-card--featured .price-card__format,
.price-card--featured .price-card__price,
.price-card--featured .price-card__desc,
.price-card--featured .btn { position: relative; }
.price-card__tag { position: absolute; top: -12px; left: 26px; background: var(--voice-a); color: #fff; padding: 4px 12px; border-radius: 999px; font-size: 0.7rem; z-index: 1; }
.price-card__format { font-family: var(--font-display); font-style: italic; font-size: 1.3rem; margin: 6px 0 0; }
.price-card__price { font-size: 1.5rem; font-weight: 700; margin: 0; }
.price-card__price .mono { font-size: 0.85rem; font-weight: 400; color: var(--muted); }
.price-card--featured .price-card__price .mono { color: rgba(255,255,255,0.6); }
.price-card__desc { color: var(--muted); font-size: 0.92rem; margin: 0 0 12px; min-height: 42px; }

/* ===== Steps ===== */
.steps-list { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(4, 1fr); gap: 24px; }
.step { background: var(--surface); border-radius: var(--radius-m); padding: 26px 22px; box-shadow: var(--shadow-card); }
.step__num { color: var(--voice-a); font-size: 0.85rem; display: block; margin-bottom: 14px; }
.step__title { font-family: var(--font-display); font-style: italic; font-size: 1.15rem; margin: 0 0 8px; }
.step__text { color: var(--muted); font-size: 0.92rem; margin: 0; }

/* ===== Reviews ===== */
.reviews-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 22px; }
.review-bubble {
  background: var(--surface);
  border-radius: var(--radius-m);
  border-bottom-left-radius: 4px;
  padding: 24px 26px;
  box-shadow: var(--shadow-card);
  opacity: 0;
  transform: translateY(16px) scale(0.98);
  transition: opacity 0.5s ease, transform 0.5s ease;
}
.review-bubble.is-visible { opacity: 1; transform: translateY(0) scale(1); }
.review-bubble--offset { margin-top: 28px; border-bottom-left-radius: var(--radius-m); border-bottom-right-radius: 4px; }
.review-bubble__text { font-family: var(--font-display); font-style: italic; font-size: 1.12rem; margin: 0 0 14px; line-height: 1.4; }
.review-bubble__author { color: var(--voice-b); font-size: 0.78rem; }

/* ===== FAQ (dialogue bubbles) ===== */
.faq-list { display: flex; flex-direction: column; gap: 18px; }
.faq-item { max-width: 100%; }
.faq-question {
  width: auto;
  max-width: 82%;
  display: flex;
  align-items: center;
  gap: 14px;
  background: var(--surface);
  border: none;
  border-radius: var(--radius-m);
  border-bottom-left-radius: 4px;
  box-shadow: var(--shadow-card);
  padding: 18px 22px;
  cursor: pointer;
  text-align: left;
  transition: box-shadow 0.2s ease, transform 0.2s ease;
}
.faq-question:hover { box-shadow: var(--shadow-soft); transform: translateY(-1px); }
.faq-question__meta { display: none; }
.faq-question__text { font-family: var(--font-display); font-style: italic; font-size: 1.15rem; color: var(--ink); flex: 1; }
.faq-icon {
  color: #fff;
  background: var(--voice-a);
  width: 26px; height: 26px;
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  font-size: 1.1rem; line-height: 1;
  transition: transform 0.3s ease, background 0.3s ease;
  flex-shrink: 0;
}
.faq-item.is-open .faq-icon { transform: rotate(45deg); background: var(--voice-b); }
.faq-answer {
  max-height: 0;
  overflow: hidden;
  opacity: 0;
  transition: max-height 0.35s ease, opacity 0.3s ease, margin-top 0.35s ease;
  display: flex;
  justify-content: flex-end;
  margin-top: 0;
}
.faq-item.is-open .faq-answer { max-height: 260px; opacity: 1; margin-top: 12px; }
.faq-answer__bubble {
  max-width: 82%;
  background: var(--voice-b);
  color: #fff;
  border-radius: var(--radius-m);
  border-bottom-right-radius: 4px;
  padding: 18px 22px;
  box-shadow: var(--shadow-card);
}
.faq-answer__meta { display: block; color: rgba(255,255,255,0.7); font-size: 0.72rem; margin-bottom: 8px; }
.faq-answer__bubble p { margin: 0; font-size: 0.98rem; line-height: 1.5; }

/* ===== Crisis note ===== */
.crisis-note {
  max-width: 560px;
  margin: 0 auto 24px;
  display: flex;
  gap: 12px;
  align-items: flex-start;
  background: rgba(242, 99, 123, 0.08);
  border-left: 3px solid var(--voice-a);
  border-radius: var(--radius-s);
  padding: 14px 18px;
}
.crisis-note__icon {
  flex-shrink: 0;
  width: 20px; height: 20px;
  border-radius: 50%;
  background: var(--voice-a);
  color: #fff;
  display: flex; align-items: center; justify-content: center;
  font-family: var(--font-body);
  font-weight: 700;
  font-size: 0.78rem;
  margin-top: 1px;
}
.crisis-note p { margin: 0; font-size: 0.85rem; color: var(--ink); line-height: 1.5; }
.crisis-note a { color: var(--voice-b); font-weight: 600; text-decoration: underline; text-underline-offset: 2px; }

/* ===== Final CTA ===== */
.final-cta { padding: 24px 24px 96px; }
.final-cta__inner {
  position: relative;
  max-width: 860px;
  margin: 0 auto;
  overflow: hidden;
  background: linear-gradient(148deg, var(--voice-b) 0%, #133e48 55%, #0f2f38 100%);
  border-radius: var(--radius-l);
  box-shadow: var(--shadow-soft);
  padding: 84px 48px;
  text-align: center;
}
.final-cta__glow {
  position: absolute;
  width: 380px; height: 380px;
  top: -140px; right: -100px;
  background: var(--voice-a);
  border-radius: 50%;
  filter: blur(100px);
  opacity: 0.4;
  pointer-events: none;
}
.final-cta__eyebrow { position: relative; display: block; color: var(--voice-a); font-size: 0.8rem; text-transform: uppercase; margin: 0 0 18px; }
.final-cta__title {
  position: relative;
  font-family: var(--font-display);
  font-style: italic;
  font-weight: 400;
  font-size: clamp(2rem, 5vw, 2.8rem);
  color: #fff;
  margin: 0 0 16px;
  line-height: 1.25;
}
.final-cta__sub { position: relative; color: rgba(255,255,255,0.65); font-size: 1.02rem; margin: 0 0 36px; }
.btn--white { position: relative; background: #fff; color: var(--ink); }
.btn--white:hover { box-shadow: 0 12px 32px rgba(0,0,0,0.25); transform: translateY(-1px); }

/* ===== Location card ===== */
.location-card {
  max-width: 560px;
  margin: 24px auto;
  background: var(--surface);
  border-radius: var(--radius-l);
  box-shadow: var(--shadow-card);
  padding: 22px;
  display: flex;
  align-items: center;
  gap: 20px;
  flex-wrap: wrap;
}
.location-card__map {
  position: relative;
  overflow: hidden;
  width: 120px;
  aspect-ratio: 1/1;
  border-radius: var(--radius-m);
  background: var(--bg);
  border: 1.5px dashed #C9D6D8;
  flex-shrink: 0;
  display: flex;
  align-items: center;
  justify-content: center;
}
.location-card__map img { position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; }
.location-card__map-label { font-size: 0.6rem; color: var(--muted); text-align: center; padding: 6px; }
.location-card__info { flex: 1; min-width: 180px; }
.location-card__address { font-family: var(--font-display); font-style: italic; font-size: 1.05rem; margin: 0 0 14px; color: var(--ink); }

/* ===== Chat consent ===== */
.chat-consent {
  max-width: 560px;
  margin: 14px auto 0;
  text-align: center;
  font-size: 0.72rem;
  color: var(--muted);
}
.chat-consent a { color: var(--voice-b); text-decoration: underline; text-underline-offset: 2px; }

/* ===== Chat widget (contact form) ===== */
.chat-widget {
  background: var(--surface);
  border-radius: var(--radius-l);
  box-shadow: var(--shadow-soft);
  max-width: 560px;
  margin: 0 auto;
  padding: 32px;
  display: flex;
  flex-direction: column;
  gap: 20px;
}
.chat-widget__log { display: flex; flex-direction: column; gap: 12px; min-height: 60px; max-height: 320px; overflow-y: auto; }
.chat-msg { max-width: 82%; padding: 12px 16px; border-radius: var(--radius-s); font-size: 0.95rem; opacity: 0; transform: translateY(8px); animation: bubble-in 0.3s ease forwards; }
.chat-msg--bot { background: var(--bg); border-bottom-left-radius: 4px; align-self: flex-start; }
.chat-msg--user { background: var(--voice-b); color: #fff; border-bottom-right-radius: 4px; align-self: flex-end; }
.chat-widget__progress { display: flex; gap: 8px; justify-content: center; }
.chat-dot { width: 7px; height: 7px; border-radius: 50%; background: #E2DCE0; transition: background 0.2s ease, transform 0.2s ease; }
.chat-dot.is-active { background: var(--voice-a); transform: scale(1.3); }
.chat-dot.is-done { background: var(--voice-b); }
.chat-widget__input-row { display: flex; gap: 10px; align-items: center; border-top: 1px solid #ECE7EA; padding-top: 16px; }
.chat-widget__input { flex: 1; border: none; background: var(--bg); border-radius: var(--radius-s); padding: 13px 16px; font-family: var(--font-body); font-size: 0.98rem; color: var(--ink); }
.chat-widget__input:focus { outline: 2px solid var(--voice-a); }
.chat-widget__send { width: 42px; height: 42px; border-radius: 50%; border: none; background: var(--voice-b); color: #fff; display: flex; align-items: center; justify-content: center; cursor: pointer; flex-shrink: 0; transition: transform 0.18s ease; }
.chat-widget__send svg { width: 18px; height: 18px; }
.chat-widget__send:hover { transform: scale(1.06); }
.chat-widget__input-row.is-done { opacity: 0.5; pointer-events: none; }

/* ===== Legal page ===== */
.legal { max-width: 720px; margin: 0 auto; padding: 168px 24px 96px; }
.legal__back { display: inline-block; margin-bottom: 32px; color: var(--voice-b); font-weight: 600; font-size: 0.92rem; }
.legal__back:hover { text-decoration: underline; }
.legal__title { font-family: var(--font-display); font-style: italic; font-weight: 400; font-size: clamp(1.9rem, 4vw, 2.5rem); margin: 0 0 8px; }
.legal__updated { color: var(--muted); font-size: 0.78rem; margin: 0 0 40px; }
.legal h2 { font-family: var(--font-display); font-style: italic; font-weight: 400; font-size: 1.35rem; margin: 36px 0 12px; }
.legal p, .legal li { color: var(--ink); font-size: 0.98rem; line-height: 1.65; }
.legal ul { padding-left: 20px; margin: 0 0 16px; }
.legal a { color: var(--voice-b); text-decoration: underline; text-underline-offset: 2px; }

/* ===== Footer ===== */
.footer { background: var(--voice-b); color: rgba(255,255,255,0.85); padding: 56px 24px 28px; }
.footer__inner { max-width: var(--content-w); margin: 0 auto; display: flex; flex-wrap: wrap; justify-content: space-between; gap: 32px; padding-bottom: 32px; border-bottom: 1px solid rgba(255,255,255,0.12); }
.footer__brand { display: flex; flex-direction: column; gap: 6px; }
.footer__name { font-family: var(--font-display); font-style: italic; font-size: 1.4rem; }
.footer__role { color: rgba(255,255,255,0.5); font-size: 0.78rem; }
.footer__contacts, .footer__social { display: flex; flex-direction: column; gap: 8px; font-size: 0.85rem; }
.footer__contacts a:hover, .footer__social a:hover { color: var(--voice-a); }
.footer__legal { max-width: var(--content-w); margin: 20px auto 0; font-size: 0.75rem; color: rgba(255,255,255,0.5); text-align: center; }
.footer__legal a { color: rgba(255,255,255,0.75); text-decoration: underline; text-underline-offset: 2px; }
.footer__legal a:hover { color: var(--voice-a); }

/* ===== Reduced motion ===== */
@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
  .caret { display: none; }
  .bubble, .review-bubble, .chat-msg { animation: none !important; transition: opacity 0.3s ease !important; transform: none !important; opacity: 1 !important; }
  .nav-toggle__dot { animation: none; }
}

/* ===== Responsive ===== */
@media (max-width: 860px) {
  .about { grid-template-columns: 1fr; }
  .about__photo-frame { max-width: 280px; margin: 0 auto; }
  .pricing-grid { grid-template-columns: 1fr; }
  .price-card--featured { transform: none; }
  .steps-list { grid-template-columns: 1fr 1fr; }
  .reviews-grid { grid-template-columns: 1fr; }
  .review-bubble--offset { margin-top: 0; }
}

@media (max-width: 560px) {
  section { padding: 64px 18px; }
  .hero { padding-top: 140px; }
  .nav-toggle__label { display: none; }
  .nav-toggle__label-short { display: inline; }
  .steps-list { grid-template-columns: 1fr; }
  .cert-card, .cert-card:hover { transform: none !important; margin-top: 0 !important; width: 100%; max-width: 280px; }
  .bubble { max-width: 90%; }
  .faq-question, .faq-answer__bubble { max-width: 92%; }
  .chat-widget { padding: 22px; }
  .quiz-card { padding: 32px 22px; }
  .final-cta__inner { padding: 56px 26px; }
  .story-card { width: 148px; }
}